Raffi Bilek is a phenomenal resource. He actively listens before he speaks, and provides meaningful feedback and direction that clearly reflects my unique situation. His comments are wise, productive, and well thought-out. His humor also helps me feel comfortable and makes him relatable – sometimes it is the spoonful of sugar that helps the medicine go down. I am indebted to him for his active listening and articulate, wise, and compassionate guidance. Thank you!